Privacy Policy
Last Updated: February 9, 2026Introduction
The Mexican Moment ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services.
1. Information We Collect
1.1 Information You Provide Directly
We collect information you voluntarily provide, including:
**Account Registration:** Name, email address, password, profile information, location, and preferences**Payment Information:** Billing address, payment method details (processed securely through Stripe)**Communication:** Messages, comments, forum posts, feedback, and support inquiries**Profile Data:** Bio, interests, professional information, and community affiliations**Event Registration:** Information provided when registering for events or activities1.2 Information Collected Automatically
When you access our website, we automatically collect:
**Device Information:** Device type, operating system, browser type, and IP address**Usage Data:** Pages visited, time spent, links clicked, and interaction patterns**Cookies and Similar Technologies:** Session identifiers, preferences, and analytics data**Location Data:** General geographic location based on IP address (not precise location)1.3 Information from Third Parties
We may receive information from:
**Payment Processors:** Stripe provides transaction confirmations and subscription data**Social Media:** If you link your social media accounts to your profile**Other Users:** When they mention you, tag you, or share information about you2. How We Use Your Information
We use collected information for:
**Service Delivery:** Creating and maintaining your account, processing payments, and delivering services**Communication:** Sending newsletters, event updates, account notifications, and support responses**Personalization:** Customizing your experience and recommending relevant content**Analytics:** Understanding usage patterns, improving our website, and optimizing features**Legal Compliance:** Fulfilling legal obligations, tax requirements, and fraud prevention**Marketing:** Sending promotional content (with your consent and ability to opt-out)**Community Management:** Moderating content, enforcing policies, and ensuring safety3. How We Share Your Information
We do **not** sell your personal information. We may share information in these circumstances:
**Service Providers:** Stripe (payments), email service providers, and hosting providers**Legal Requirements:** When required by law, court order, or government request**Community Features:** Public profile information is visible to other community members**Business Transfers:** In case of merger, acquisition, or asset sale**Your Consent:** When you explicitly authorize sharing with third parties4. Data Security
We implement industry-standard security measures to protect your information:
**Encryption:** Sensitive data (passwords, payment info) is encrypted in transit and at rest**Secure Servers:** Our infrastructure uses secure, monitored servers**Access Controls:** Only authorized personnel can access personal information**Regular Audits:** We conduct security assessments and vulnerability testingHowever, no security system is 100% secure. We cannot guarantee absolute security of your information.
5. Your Privacy Rights
Depending on your location, you may have the following rights:
**Access:** Request a copy of your personal information**Correction:** Update or correct inaccurate information**Deletion:** Request deletion of your account and associated data (with exceptions for legal compliance)**Opt-Out:** Unsubscribe from marketing communications**Data Portability:** Request your data in a portable format**Withdraw Consent:** Revoke consent for data processingTo exercise these rights, contact us at [email protected].
6. Cookies and Tracking Technologies
We use cookies for:
**Session Management:** Keeping you logged in**Preferences:** Remembering your language and settings**Analytics:** Understanding how you use our website**Security:** Preventing fraud and unauthorized accessYou can control cookies through your browser settings. Disabling cookies may affect functionality.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing information.
8. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect information from children. If we discover we have collected information from a child, we will delete it promptly.
9. International Data Transfers
If you are located outside the United States, your information may be transferred to and processed in the United States. By using our services, you consent to this transfer.
10. Data Retention
We retain your information for as long as necessary to:
Provide servicesComply with legal obligationsResolve disputesEnforce agreementsYou can request deletion of your account at any time, subject to legal retention requirements.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
**The Mexican Moment**
Email: [email protected]
Address: 3540 Toringdon Way, Charlotte, NC 28277
United States
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**Effective Date:** February 9, 2026